According to McKinsey & Company’s “The State of AI in 2025”, more than 65% of global enterprises have integrated AI into their day-to-day operations — a rise of over 20% compared to two years ago.
However, only a small group of what McKinsey calls “ambitious organizations” truly unlock outsized benefits from AI, including productivity gains, revenue growth, and operational resilience. These leading organizations don’t just automate isolated tasks. Instead, they redesign workflows, governance models, and decision-making culture around data and AI systems.
Pioneering enterprises embed AI into strategic planning and core operations, from risk management and supply chain optimization to customer engagement.
Examples include:
Banks using AI credit models to reduce decision time by up to 60%
Energy companies leveraging real-time AI forecasting to manage consumption demand dynamically
McKinsey highlights that high-performing organizations are those that rewire end-to-end processes, meaning they don’t simply “plug AI in” but redefine how people, data, and models interact. This requires investment in:
Clean, well-structured data
Strong AI governance
Robust security
Workforce training and change management
Over 75% of leading organizations have already built AI risk-management systems to mitigate data bias, ensure ethical use, and comply with evolving regulations (such as the EU AI Act 2026). This forms the backbone of safe, scalable, long-term AI adoption.
In Vietnam, the AI Kiosk developed jointly by CyberTech and GTEL demonstrates how AI delivers real value when deployed with a clear strategy.
AI Kiosk is an autonomous public-service station equipped with a virtual assistant capable of natural voice and visual interaction. It helps citizens:
Search and receive step-by-step guidance for administrative procedures
Auto-fill, submit, and evaluate applications on the National Public Service Portal
Reduce waiting time and improve service experience
With machine learning and localized data customization, the AI Kiosksupports a significant volume of citizens monthly while helping local authorities optimize workflows and reduce staff workload.
Once AI is embedded into real processes, the true value lies not in the technology itself but in how it transforms service delivery and operational models.
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Residents in Yen Binh Commune interact with the AI-enabled Public Service Cabin developed by GTEL and CyberTech. (Image credit: baolaocai.vn)
To turn AI into a competitive advantage — not just a tech trend. Organizations typically move through four stages:
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As AI adoption accelerates, the gap between “AI users” and “AI leaders” will widen significantly. Organizations that dare to put AI at the center of their strategy, restructure operations, invest long-term in data, infrastructure, and people will be the ones that reap sustainable value.
At CyberTech, we believe AI only becomes meaningful when deployed with clear objectives and measurable outcomes. Our solutions are not just technologies, they are foundations enabling governments and enterprises to evolve into smarter, more efficient, and more transparent organizations.
