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CyberTech

A smart service station that automates service processes

AI Smart Kiosk

A smart self-service point that lets users look up information, handle procedures and pay without direct staff support, operating continuously 24/7.

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AI Smart Kiosk

Overview

AI Smart Kiosk is a self-service kiosk with integrated AI that combines biometric recognition and process automation to improve user experience, reduce waiting time and optimize operating costs. It can be deployed at government agencies, hospitals, banks, airports, schools, shopping centers and many other settings.

Key features

  • Smart interactive screen

    An intuitive interface to look up information, register for services, take a queue number or complete procedures in a few taps, with step-by-step AI guidance.

  • Biometric authentication

    Face recognition, chip-based citizen ID, QR code or fingerprint for fast, accurate identity verification.

  • Automatic payment and printing

    Pay by bank card, QR code or e-wallet; automatically prints invoices, receipts and appointment slips.

  • Smart queue numbering

    Issues numbers automatically, directs customers to the right counter and shows processing status in real time.

  • Central management of many kiosks

    Monitor device status, update content, manage data and supervise remotely from a single platform.

Benefits

  • Serves users continuously 24/7
  • Reduces the load on transaction staff
  • Shortens waiting and procedure time
  • Standardizes service at transaction points
  • Saves operating cost
  • Easy to scale and integrate with existing systems
AI Smart Kiosk
AI Smart Kiosk

Key technologies

  • AI assistant guiding and supporting users
  • Face recognition and biometric authentication
  • OCR that reads and processes documents automatically
  • QR code and NFC for authentication and payment
  • Integration with printers, barcode scanners, card readers and peripherals
  • Open APIs to ERP, CRM, HIS, DMS and the Public Service Portal
  • Central management dashboard with remote monitoring
  • Cloud or on-premise deployment

Suitable for

  • Hospitals and medical facilities
  • Banks and financial institutions
  • Airports, stations and ports
  • Shopping centers and retail chains
  • Schools and educational institutions
  • People’s Committees at all levels and Public Administration Service Centers
  • Public-service and utility providers

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