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CyberTech

Look up information and complete services right at the police station

People’s Police AI Kiosk

The People’s Police AI Kiosk receives requests, guides procedures and lets citizens look up information and complete services where the public is received, shortening waiting time and improving service quality.

Smart Kiosks & Public ServicesKioskPolice unitsPublic receptionCitizens
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Trình diễn AI Kiosk tại Trung tâm Điều hành thông minh

Overview

Police reception desks answer the same questions all day: which papers a procedure needs, where to submit, how the process runs. The People’s Police AI Kiosk moves that work onto a self-service kiosk that keeps running throughout reception hours.

Citizens look things up, follow step-by-step guidance and complete services on the kiosk. Reception officers are relieved of repeated guidance and can spend their time on cases that need hands-on handling.

Key features

  • Request intake

    Receives citizens’ needs at the kiosk and routes them to the right department.

  • Process guidance

    Sets out the steps, the documents to prepare and where each procedure is done.

  • Information lookup

    Look up information, regulations and results related to police services.

  • User verification

    Supports verification with the citizen ID card when a service requires it.

  • AI assistant

    Answers citizens’ questions in natural language, cutting repeated questions at the counter.

  • Administration and statistics

    Update content remotely and track usage and the most common needs.

Introduction

Introduction video

How it works

How it is used

Each step, from start to finish.

  1. Choose a service

    Citizens pick the field or need on the touch screen.

    Step 1

  2. Verify when needed

    For services that require it, verify with the citizen ID card.

    Step 2

  3. Look up and follow the guide

    See the process and required documents and complete the steps on the kiosk.

    Step 3

  4. Take the slip or result

    Print a guidance slip or queue number to continue with an officer if needed.

    Step 4

Who it is for

Who it serves

Deploying organizations, end users and operating teams all benefit from one system.

  • Deploying organizations

    Police units at every level that run public reception and handle administrative procedures.

  • End users

    Citizens coming to handle procedures or look up information at the police station.

  • Reception officers

    Officers who want less repeated guidance and clear figures on public reception.

Value delivered

Performance and benefits

Benefits grouped by the people who use the system.

  • For citizens

    Know the process and papers before dealing with an officer. Shorter waits. Look things up without asking each time.

  • For reception officers

    Fewer repeated questions. Citizens arrive better prepared, so cases move faster. More focus on core duties.

  • For management

    Data on citizens’ needs to plan staffing. Standardized guidance content. Better service quality and a stronger digital-transformation image.

In pictures

Trình diễn AI Kiosk tại Trung tâm Điều hành thông minh

Ready to run

Deployment and integration

Flexible to the organization’s infrastructure and existing systems.

  • On-premise

    Deployed on the organization’s own infrastructure with data kept on the internal network, suiting government security requirements.

  • Cloud

    Quick deployment on cloud computing, lowering the up-front infrastructure cost.

  • Hybrid

    Sensitive data stays in-house while the rest runs on cloud for flexible scaling.

  • API integration

    Connects to the organization’s existing management systems without replacing current infrastructure.

Frequently asked questions

Which services does it cover?

The service list is configured per police unit. We define the right list together with the unit during the survey.

Is citizens’ data protected?

The system can be deployed on-premise inside the unit’s infrastructure so data stays on the internal network; specific security requirements are agreed at rollout.

Book a demo

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