A technology solution serving citizens in the traffic field
Traffic Police AI Kiosk
The Traffic Police AI Kiosk is a self-service point placed where the traffic police receive the public, helping citizens look up information, follow procedures in the traffic field and wait less at the counter.

Overview
The traffic field sees large numbers of citizens with very varied needs. Most questions at the counter are about what to prepare and in what order.
The Traffic Police AI Kiosk answers those questions on the spot, walks citizens through each step of a procedure and issues a queue number when they need an officer, so the reception counter can focus on professional work.
Key features
Traffic information lookup
Look up regulations, procedures and information in the traffic management field.
Procedure guidance
States the documents, steps and place for each procedure.
Queue numbers
Issues a number for the right procedure so citizens reach the counter in order, with no crowding.
User verification
Supports verification with the citizen ID card when a service requires it.
AI assistant
Answers citizens’ questions in natural language.
Administration and statistics
Central content updates and demand statistics to plan reception staffing.
Introduction
Introduction video
How it works
How it is used
Each step, from start to finish.
Choose a need
Citizens pick the field or procedure they need help with.
Step 1
Read the guidance
See the documents, sequence and place, or ask the AI assistant.
Step 2
Take a number
Print a queue number for the right procedure.
Step 3
Go to the counter
Go to the counter when called, with the right papers.
Step 4
Who it is for
Who it serves
Deploying organizations, end users and operating teams all benefit from one system.
Deploying organizations
Traffic police departments and teams, and police units with a public desk for traffic matters.
End users
Citizens, vehicle owners and drivers who need to look something up or handle a procedure.
Reception officers
Counter officers who want less repeated guidance and better control of the flow of visitors.
Value delivered
Performance and benefits
Benefits grouped by the people who use the system.
For citizens
Understand the procedure before reaching the counter. Fewer return trips for missing papers. A clear queue number instead of standing in a crowd.
For officers
Fewer repeated questions. Files reach the counter more complete and correct. Better control of visitor flow by time of day.
For management
Demand data to plan staffing. Standardized guidance across reception points. A modern service image.
In pictures

Ready to run
Deployment and integration
Flexible to the organization’s infrastructure and existing systems.
On-premise
Deployed on the organization’s own infrastructure with data kept on the internal network, suiting government security requirements.
Cloud
Quick deployment on cloud computing, lowering the up-front infrastructure cost.
Hybrid
Sensitive data stays in-house while the rest runs on cloud for flexible scaling.
API integration
Connects to the organization’s existing management systems without replacing current infrastructure.
Frequently asked questions
Which traffic procedures does it offer?
The procedure list is configured per traffic police unit and updated centrally and remotely. The exact list is agreed during the survey.
Can it connect to our existing operational systems?
It can integrate through APIs with the unit’s existing systems, depending on requirements and the scope permitted.
Book a demo
Leave your details and a CyberTech specialist will confirm the demo.
- 68 Hoang Trong Mau Street, Tan Hung Ward, Ho Chi Minh City
- +84 91 684 9891
- info@cybertech.com.vn
- Monday – Friday: 8:30 – 17:30
- Saturday: 8:30 – 12:00

